Coronavirus (COVID-19) update: During these uncertain times, we want to reassure you that the safety or our customers, employees, and partners are our highest priority – and we closely follow the latest guidelines from the World Health Organization (WHO) and local authorities.
Our online store is operating as normal and our warehouse has taken all the necessary steps to meet the health and hygiene standards advised by the French government in the current situation.
The delivery time is currently not affected by this and our shipping partners are fully operational in most countries with only a few exceptions in local regions and cities. In some cases, however, there may be limitations in the delivery services available based on guidelines from local authorities.
Our customer service is available to answer any questions or concerns you might have.
Worldwide shipping
All orders are shipped from our warehouses in France, United Kingdom, Holland, Australia, and the USA. We ship worldwide using tracking numbers.
Tracking
All packages have track and trace. Tracking information with be sent to you in a separate e-mail when your order is being processed.
Delivery times
We dispatch all orders within 1-4 business days.
- France 1-2 business days
- Europe 1-3 business days
- Rest of the world 2-5 business days
Some countries, remote cities or islands may have longer delivery times. We can’t take responsibility for any delays out of our control, like customs delays.
Shipping costs
We prefer to avoid expensive shipping for our customers, so we charge small flat fees:
- France 10 Euros
- Europe 12 Euros
- Rest of the world 25 Euros
Free worldwide shipping above 50 Euros orders